Privacy policy

This privacy policy explains how WebManics (“we”, “us”, “our”) collects, uses, stores, and shares personal data when you visit our website, contact us, request a consultation, or use our services.

If you have questions, contact us at: privacy@webmanics.com.

1. Who we are

Organisation: WebManics

For data protection purposes, WebManics is the data controller for personal data collected via this website.

2. What personal data we collect

The data we collect depends on how you use the website.

2.1 Data you provide to us

When you fill out a form, request a consultation, send us an email, or otherwise contact us, you may provide:

  • Contact details (such as name, email address, phone number, company name, job title)
  • The content of your message or enquiry
  • Information about your project (for example, goals, timelines, budget range if provided, website URL, current tools)
  • Any other information you choose to share

Please do not submit sensitive personal data via website forms (for example, information about health, political opinions, religion, or criminal history). If we ever need additional information for a specific purpose, we will explain what is required and why.

2.2 Data collected automatically

When you browse the website, we (and our service providers) may collect:

  • IP address (or a shortened/hashed version where supported)
  • Device and browser information
  • Pages viewed, clicks, scrolling, time on page
  • Referrer and exit pages
  • Approximate location (derived from IP)
  • Cookie identifiers and similar tracking identifiers

3. How we use your personal data

We use your personal data to:

  • Respond to enquiries and consultation requests
  • Provide our services and manage client relationships
  • Operate, maintain, and improve our website (including performance and security)
  • Understand how people use the website so we can improve user experience and conversion
  • Measure marketing performance (where applicable)
  • Prevent misuse, fraud, and security incidents

4. Legal bases for processing (UK GDPR)

We process personal data under one or more of the following legal bases:

  • Legitimate interests: operating, improving, and securing our website; responding to general enquiries; understanding and improving website performance and user journeys
  • Contract / steps before a contract: taking steps at your request before entering into a contract, and delivering contracted services
  • Legal obligation: where we must retain or share information to comply with law
  • Consent: where required for non-essential cookies and similar technologies (for example, analytics, depending on your cookie choices)

5. Cookies, analytics, and session replay

We use cookies and similar technologies. Where required, we ask for your consent before placing non-essential cookies.

5.1 Google Analytics (GA4)

We may use Google Analytics 4 to understand website traffic and usage. This helps us improve content, navigation, performance, and conversion.

5.2 Google Tag Manager (GTM)

We may use Google Tag Manager to deploy and manage website tags and tracking scripts. GTM is a tag management system and does not by itself store personal data, but it can load tools that do (depending on configuration and consent choices).

5.3 HubSpot (forms and CRM-connected journeys)

We may use HubSpot to handle website forms, manage enquiries, and support marketing measurement. Depending on configuration and your cookie choices, HubSpot may set cookies and collect information about your interactions with our website and forms.

5.4 Microsoft Clarity (optional)

If enabled on our website, Microsoft Clarity helps us understand how people use the site through behavioural metrics, heatmaps, and session replay. If you would like confirmation of whether Clarity is currently enabled on our website, contact us.

6. Who we share personal data with

We may share personal data with:

  • Website and analytics providers (for example, Google, HubSpot, and other tooling we use), where needed to operate and improve the website
  • Hosting, IT, and security providers who support website infrastructure, maintenance, and security
  • Professional advisers (for example, legal, accounting, or compliance advisers) where necessary
  • Authorities where required by law or to protect our legal rights

We do not sell your personal data.

7. International transfers

Some of our service providers may store or process data outside the UK. Where this happens, we rely on appropriate safeguards required by UK data protection law (for example, adequacy regulations or approved contractual protections).

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy, including:

  • Responding to enquiries and consultation requests
  • Providing services and managing client relationships
  • Maintaining records for legal, tax, and accounting purposes
  • Maintaining security logs and abuse-prevention records

Retention periods vary depending on the type of data and context. If you want more detail, contact us.

9. Your rights

You may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (in certain circumstances)
  • Object to or restrict processing (in certain circumstances)
  • Request data portability (in certain circumstances)
  • Withdraw consent (where processing is based on consent)

To exercise your rights, contact: privacy@webmanics.com

You also have the right to complain to the Information Commissioner’s Office (ICO):

10. Children’s privacy

Our website is intended for a general audience and is not designed for children to use on their own.

If you believe a child has provided personal data to us without appropriate consent, contact us and we will review and take appropriate steps.

11. Keeping your information secure

We take appropriate technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

No website can be guaranteed 100% secure, but we work to keep risk low and respond quickly to issues.

Our website may link to third-party websites. We are not responsible for their privacy practices. If you follow a link, check the privacy policy on the third-party website.

13. Changes to this policy

We may update this privacy policy from time to time. The latest version will be published on this page with an updated “Last updated” date.

14. Contact us

If you have any questions about this privacy policy or how we handle your data, contact: